Shipping costs in our shop depend on the weight and dimensions of the parcel and the country to which the parcel is to be sent. This cost will appear in your shopping basket as soon as you have filled in your shipping details. We have divided all our products into 5 shipping classes to better match the costs.
- Class 1 small size products such as grips, accessories, clothing . This class is sent by the popular courier company DPD or Fedex.
- Larger class 2 products such as a perforated board or a longer pull-up bar.
- Class 3 are products such as the headboard, labyrinths. This class is shipped by the shipping company
- Class 4 includes the Pitbull training cage, Crossfit cages and obstacles. This class is shipped by the shipping company
- Class 5 includes the largest training cages: the Bizon, T-Rex and Godzilla. This class is shipped by a shipping company
If your country is not available, please contact us for shipping costs.
Shipments within Poland are sent via DPD or Paczkomat Inpost courier company, while shipments outside Poland are sent via Fedex courier company.
VAT and Customs Policy
1. VAT-Inclusive Pricing
All prices displayed on our website include VAT (Value Added Tax), where applicable.
2. VAT Refund for EU VAT-Registered Businesses
If you are a VAT-registered business within the European Union (registered in the VIES database), you may be eligible to receive a VAT refund after purchasing through our website. To claim a VAT refund or to receive a proforma invoice without VAT before purchasing, please contact us at contact@toroz.eu.
3. VAT Refund for Non-EU Customers
If you are purchasing from outside the European Union, you may be eligible for a VAT refund to your account. To initiate this process, please email us at contact@toroz.eu.
4. Customs and Import Duties
For orders shipped to countries outside the European Union, customs duties and import taxes may apply. These charges are not included in the product price and are the sole responsibility of the customer.
5. Checking Customs Duty Rates
Customers outside the European Union can check the applicable customs duty rates in their country by using the product category HS code: HS9506919000. We recommend using one of the following services: www.findhs.codes